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Open 7 days a week! (956) 581-5212

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Customer HVAC Reviews


Locally owned & operated heating & air conditioning business serving customers throughout South Texas.

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Reviews
Colair Inc.
Excellent
5.0
Based on 1629 reviews
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Fantastic service from Joe Elizalde. Knowledgeable polite and professional. Took the time to explain the issue and how it was resolved. Will definitely use Colair again!
Response from the owner: Thank you for taking the time to share your review with us!
Awesome technician! Photos and information very thorough.
Response from the owner: We appreciate your feedback. Thank you for the review!
Joe & Micheal did an excellent job doing the deep clean system matience , was much needed and added a UV light to help prevent for the sludge to expand grow in the pan that drains from the AC unit. Thank you for your services ! Highly recommend!
Response from the owner: Thank you, Melissa! We appreciate your feedback and glad that you're back to COOOL!
Raul did an awesome job! Cool guy!!
Response from the owner: We are so glad to hear it! Thank you for your review!
Very professional and communicated well with customer.
Response from the owner: Thank you so much for the 5-star rating for our HVAC service, Domingo! We appreciate it.
Joe came to install my new thermostat. He was very professional and was thorough with evaluating my HVAC system. He was able to give me a better understanding of how my unit works and made recommendations to make improvements.
Response from the owner: We are so glad to hear it! Thank you for your review!
Awesome friendly and understanding workers. Tyson was extremely helpful and knowledgeable . Colair is very lucky to have a great worker like him.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Hi Colair team, I will like to thank Joe Elizalde por the great job performed on my A/C and for explaining the problem my cooling system had and what was needed to fix it. Also for providing extra information on future services my system will need and benefits on becoming a Colair Member, thanks again for all your hard work guys 👍🏼
Response from the owner: Thank you so much for your 5 Star review Enrique!
Juan Carlos and his team were very patient, helpful and determine to finish even if that meant being here all day!! Thank you guys!! My family is very grateful and cool now..
Response from the owner: Thank you so much for your 5 Star review Arnoldo!
Thank you colair for your service, big thumbs 👍 up for the technicians that came out to help. Thank you Eddie and karina,for expertly explaining the new additions to our A.C.unit.Having peace of mind is great 👍.
Response from the owner: Thank you for choosing Colair Inc for your HVAC needs!
Joe did a great job cleaning my evap coil and explained everything he was doing colair is always going to be my HVAC company
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Thank you for all your service. Raul was very attentive and walked me through everything he was doing. Great job.
Response from the owner: Hi Isela! We appreciate the review and are glad we could be of service!
Very professional and communicated in easy terms. JESSE WPULD BE PROUD OF YOU!
Response from the owner: Dear Stephen,Thank you for your 5-star review! It's great to hear that you had a great experience with us and appreciate that we communicated in easy terms for you. We really appreciate your feedback!Thank you for taking the time to write a review for Colair Inc. Best wishes,The Colair Team
Great company and professional techs (David) and office staff......you helped me a lot by getting my mini split set up and now serviced......all the other ac companies in the valley refused to help me....you stepped up.....p.s. love your commercials.......think about starting a ac company related sit com....it may work you do as advertised.....you serve the community.....Russ
Response from the owner: Thank you Marsha from all of us at Colair! Have a Happy Holiday season.
Like always excellent service.
Response from the owner: Thank you for taking the time to share your review with us!
Adrain was very thorough and well versed in what he was doing. He explained everything he did in layman’s terms. If we need anything else done we will contact Colair and request Adrain again if possible.
Response from the owner: Thank you for the review! We appreciate your feedback Joseph.
Good service from Joe.
Response from the owner: We are so glad to hear it! Thank you for your review!
Tyson and the Colair team are great! Knowledgeable and honest. Recommended.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Raul Martinez was an exceptional technician and took care of all the issues and maintenence that was needed. His customer service was more than exceptional and I would love for Mr. Martinez to take care of our homes future maintenence and needs.
Response from the owner: We appreciate your feedback. Thank you for the review!
Yesterday, my wife and I decided we needed a professional to come inspect our AC unit. It just didn't seem to cool quick enough and the unit would stay on for long periods of time. Twenty-four hours later, Colair sent Fabian P. He listened to my concerns and told me what his game plan would be to diagnose the problem. Within an hour he knew what needed to be done to fix our issue; good news and bad news along with several options to correct the problem. At no moment did he seem frustrated with my questions or rushed for time. He explained everything very well. We chose a fair option that will get our AC unit to be dependable again. The work needed requires at least 5 hours of labor and they'll come back to do it within 7 days . No thanks to the company that originally installed the unit and did a shoddy job.Fabian did get our home feeling very cool again. We'd like to thank Fabian P. for his professionalism and down to earth attitude. Thanks Colair...thanks Mr. Fabian, Sir!
Response from the owner: Thank you so much for your 5 Star review nighthauke!
Joe Elizalde was extremely thorough and explained his findings in detail. He took his time here which made me feel like he was dedicated to find the problem with my unit.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Exceptional Service!I'm thrilled to give Fabian Pena a well-deserved 5-star review for his outstanding service inspecting our AC unit. Fabian's expertise, professionalism, and friendly demeanor made the entire experience top-notch. He was thorough, efficient, and explained everything in detail, demonstrating a genuine passion for his work.Fabian's attention to detail and clear explanations inspired confidence in his work. He was also courteous and respectful of our time and space.Unfortunately, our AC unit was beyond repair, and we had to replace it with a new system. We will review the new system separately in the future.Despite the outcome, Fabian's exceptional service deserves more than five stars - he earns a ten-star review! Thanks again, Fabian, for your fantastic service. We appreciate your professionalism and expertise.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Enjoying a cool home, thanks to a very efficient tech Randy Diaz. He went above and beyond to provide good service. Thank you got your hard work .
Response from the owner: Thank you Graciela for your kind words and 5 Star Review!
Colair is awesome! Randy is a fantastic tech and Eli and his crew replaced the duct system. I haven't been with them for very long, but so far I am very impressed with their courtesy, efficiency and professionalism. And we can breathe in the house!
Response from the owner: Thank you, Ms. Pohlmeyer! We appreciate you!!
We were so blessed to get Carlos Castillo as our tech. He was so professional and courteous. He took time to explain everything that needed to be done and why it was needed. Carlos is an excellent tech!!!! He is all kinds of AWESOME!
Joe answered all my questions
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Excellent service from Joe Elizalde. 👍🏻
Response from the owner: We are so glad to hear it! Thank you for your review!
Joe was spot on from the minute he arrived, got the job done and let us know the problems and gave us options for the fix. Real Pro.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Everyone involved was extremely helpful. In my opinion, these men put in that work. At the moment there is nothing I can complain about. Very satisfied.
Response from the owner: Thanks for the positive review Armando!
Great company for hvac all the work done is clean and professional eli and crew did great job with units and ductwork. Did have one issue was told 2 ton was sufficient for home had to end up getting 2.5 ton after but was helped trough the whole process. Would recommend 100%
Response from the owner: We appreciate your feedback. Thank you for the review!
Good service, quick fix. Personable technician. Joe E.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Thank you Colair. Mr. Pena was punctual, professional and took the time to explain every step of my AC service today. He even took pictures to help provide me with an explanation of the process. See you all in another 6 months. 🙏
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
I just want to say thank you for your service and your knowledge on the situation with our unit. Eddie Ramirez was very helpful and explained really well how the Comfort Club Membership works. We appreciate your attentiveness and willingness to explain everything with patients. Thank you once again Team Colair!
Response from the owner: Thank you so much for your 5 Star review Eric!
We had an issue with our aircon not working properly and called Colair to take a look as they have serviced our house before. Eddie M. was the technician on the call and we were more than satisfied with the work he did. He was able to quickly diagnose the issue and explained everything in a manner that one who is not well versed in aircon repair was able to clearly understand. We appreciate the service he provided and will continue to use Colair for our aircon needs.
Response from the owner: Thank you for the review! We appreciate your feedback Marcos.
David and Shawn did an excellent job. They showed me an my wife how to clean and maintain the inside unit. They solved the problem of excess condensation which was causing water to drip from the inside unit.
Response from the owner: Thanks James, the team here is very proud to have David and we thank you for sharing a kind 5 star review. We will pass along the information to the service manager so that David recieves recognition. We will be here when you need us please call us anytime we are happy that you chose Colair for your comfort needs!
The team that came to install a new HVAC system was amazing. They were always respectful and courteous and answered all my million questions. They were providing me updates on the process and cleaned pretty well the area after finishing. They encounter a few hiccups but most of them were successfully resolved and were transparent with me as of why the rest were not or when they will be resolved. This is the second time that I worked with this company and since the first time had also a great experience, I chose them again!
Response from the owner: Thanks for the positive review Rosie!
Thanks for the service you provide today, hopefully I get the same attention in 6 months , May God Bless you,
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Raul was great, he was very patient and knowledable. He took care of our problem and provided different payment and service options. Now we're Cool Members to get additonal perks and discounts. Thank yoh Colair & the Sanchez family for serving our community. We'll continue to support your business and future endeavors...
Response from the owner: Thank you so much for your 5 Star review Matthew!
Raul was great, thank for taking care of us.
Response from the owner: Thank you for the review! We appreciate your feedback Lucy.
My tech Carlos Castillo, provided great service with extremely good results. My questions and any concerns were answered and resolved. Very grateful.
Response from the owner: We appreciate your feedback. Thank you for the review!
On time. Quickly found the problem. Fixed the issue. Explained what he did. Highly recommend Colair.
Response from the owner: Thank you so much for your 5 Star review Fidencio!
Jc, Joe, and Pepe were awesome, AC broke down at the worst moment and they came thru and not only did a great job, they didn't leave until they were sure everything was up and running. Really do appreciate this place and forever grateful they came thru.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Colair lives up to there commercials. Angel, David and his assistant are very professional. Great job and add another five stars.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Carlos Castillo was very professional he took the time to help understand the reading of the numbers on every thing he checked.He took his time checking out the ac unit inside and outside.
Response from the owner: Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Google Rating
5.0
Based on 1629 reviews
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