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Accessibility Statement

Accessibility Assistance. Alternate Method. If you have difficulty using or accessing any element of this website, or on any mobile application or tool provided by us, please feel free to call us at (956) 581-5212 or email us at sales@colairinc.com and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or method that is accessible for you consistent with applicable law (for example, through telephone support). Goal of Accessibility. We are committed to providing a positive customer experience to all our customers and potential customers, and to promoting accessibility and inclusion for all. Our goal is to enable our customers and potential customers to successfully gather information and transact business through our website, applications, and other technology platforms. Whether you are using assistive technologies, such as a screen reader, a magnifier, voice recognition software, or captions for videos, or other assistive tools, our goal is to make your experience successful and enjoyable. Actions. We are actively taking a wide range of actions and devoting resources to further enhance the accessibility of our website and other technology. Here are some examples:
  • Working with our technology team to review our technology, measuring our website and other technology against the WCAG2.0/2.1AA guidelines for items such as text-equivalent for non-text items, etc.
  • Enhancing keyboard navigation
  • Engaging an outside accessibility consultant to ensure the widest possible range of accessibility
  • Adding captions to video content
  • Testing our website and other technology on a periodic basis
  • Offering alternate methods of doing business and communicating with our company, such as through telephone communications
  • Soliciting feedback and suggestions for improvement regarding accessibility
  • Providing training to our employees regarding accessibility issues
  • Working with our third-party technology vendors to promote the accessibility of third party components in our technology environment
Ongoing Effort. Although we are very proud of our completed and in-progress accessibility efforts, we view accessibility as an ongoing effort and will continue to expend resources to ensure the widest possible range of accessibility. Feedback. Please contact us at us at (956) 581-5212 or email us at sales@colairinc.com if you have any feedback or suggestions as to how we may improve the accessibility of our website.

Date First Added: May 29th, 2022

Ruben T.
1738880002
Great service, very professional!
Robert F.
1738878976
Joe Elizalde was very helpful in getting my system operational. He provided me with all the information one could ask for and was courteous friendly and professionalUpdateRandy Diaz installed new system and was friendly, and professional. Installed system is much cleaner and looks much better than the old one.Carlos Castillo performed routine service and did upgrades on my system today (02-06-2025) He was friendly and most helpful and answeared all my questions
Jean-Guy B.
1738873139
Joaquin provided awesome service 10 out of 10We love colair
Carole L.
1738871102
Joaquin is the best techWe love colair best companyLove from Canada
nancy L.
1738870950
Joaquin did an awesome job found a leak in my system very honest and very nice
Francois C.
1738870856
Joaquin did great thank you
Maria G.
1738817389
Eddie was very friendly and highly knowledgeable..Very punctual and professional
George L.
1738805889
David checked my unit and thoroughly explained the issue with my unit. He explained in detail the problems.
Cheryl R.
1738793889
Joaquin provided very good service when maintaining our unit.
Dale
1738793824
Joaquin provided very good service.
Cindy R.
1738791872
Colair did a fantastic job replacing both our AC Units, inside and out. JC and Raul were prompt, professional, and very considerate of my home and pets. They left no mess behind and answered all my questions patiently.
Sharon J.
1738789530
Fabian did a fantastic job doing a maintenance check on our unit. He cleaned it inside and out, and answered any questions we had. Great guy, great company!
Vicente H.
1738786543
I was very pleased Jessie and David’s customer service that they provided. They walked us through with what was recommended for our home. I would highly recommend them to friends and family.
Roxy H.
1738784241
We had the pleasure in having Eleazar & Ivan install brand new ducts for our home. They were very professional and informative throughout the process. JC & Eli also did a great job with installing a brand new AC unit. They all worked hard to get it all complete in one day, staying late to get it done. Very pleased with all of their work, highly recommend!!
Eric D.
1738782853
Joaquin Chapa was thorough and answered all of my questions during our service. He made some recommendations for future service needs so we are aware of what will be needing attention. He gave us an estimate on a blower cleaning and showed me photos. He was very professional and courteous.
patti M.
1738782758
Joaquin was great! Very knowledgeable and courteous.
Dan G.
1738768530
Joaquin was very expert about the service call. He was very knowledgeable about our system. He showed a lot of care and pride in the visit. We will definitely look forward to seeing him in 6 months.
Jean D.
1738711649
eddie ramirez was very professional and honest. highly recommend colair
Gabriela S.
1738708892
Joaquin and Rudy provided excellent service. Very knowledgeable about the AC questions. Thank you Colair
jill B.
1738702264
Wonderful experience. Very through with the inspection and explained all work required. I will be dealing with David for years to come! Best service in the valley.
Clayton M.
1738695882
Great service, Fabian was very professional and helpful. Colair ensures our air is nice and cold.
Kris.tastrophe The C.
1738694573
David was very informative, very patient and didn’t mind taking his time explaining or repeating himself. David is very thorough and honest, I absolutely recommend him.
Cathy Q.
1738625003
Adrian Garcia was great. Listens to the customer.
Ken F.
1738617282
David was a great representative of Colair.He performed a warranty check for the air conditioner /heat pump we had installed one year ago.Very knowledgeable.
Yolanda A.
1738605569
Estoy satisfecha con el servicio.Mr. Gonzalez fue muy profesional y amable.Hizo recomendaciones que necesitan ser atendidas y además limpió after him. 👍
Sareth E. G.
1738543711
I had scheduled a technician at a certain time and arrived a little bit late do to work. But at the end I had a good service by Mr. Elizalde and the other technician. They explained me the exact problem of my A/C and because I am a member of Coolair, I didn't have to pay extra today. He explained the service he did and the service my AC needs to work properly, the cost and how can I pay for it.
Tony C.
1738535011
Eddie Ramirez very well inform and professional.
Vicente A.
1738366548
Great service, explained everything in a manner easy to understand.
River H.
1738354303
I’m very pleased with the work David McArtor completed. He is professional and friendly and knowledgeable! I learned things. Thank you.
hank van O.
1738352163
Absolutely outstanding service! Recommend Colair 100%!Eddie silva was great!
carmen A.
1738349321
Mr. Eddie Silva, was very professional and was very knowledgeable of his work. Thank you
Paul C
1738287474
Expert customer service from the time I called for an appointment to the technician's completion of work! Many thanks to Adrian for his knowledge, professionalism, technical skill, courtesy and respect. I also appreciate the agent (Michelle?) who answered the phone when I initially called. She did an expert job asking questions and taking my information to ensure the tech had what he needed before arriving at my home. As a former upper-level manager with a national HVAC company before my recent retirement, I can confidently say both of these employees represented Coolair Inc. as a best-in-class operation.
Gilberto E.
1738285427
Adrian Garcia and Enrique Lopez both are very knowledgeable about A/C systems. They were able to diagnose and find my compressor problem and helped me research the warranty which was good. As a result I am able to replace and repair my rental A/C system. Good professional help from them!!!
Kenneth L.
1738278395
Eddie Ramirez did a great job
sandra B.
1738277884
Exceptional young man professional and very informant.
Larry B.
1738277750
Jq 5 stars
Johnny K.
1738271465
Adrian Garcia did a good job checking my ac unit
Cheryl M.
1738269284
Eddie Ramirez is such a kind gentleman and did an excellent job in his maintenance. Looking forward to being a member.
Faye D.
1738263980
Joaquin was awesome, VeryFriendly, Very informative and Seemed to be very thorough.
Barbara C.
1738257297
Edy R came out today to check our hvac system this morning. He was on time, professional and very helpful. We learned a lot and would highly recommended him and Colair!
Diane G.
1738254504
Eddie was great and very polite. The service was prompt, thorough and efficient.
Timothy A.
1738250825
Scheduled our regular PM. Guy was here right on time. Explained everything he was checking as he went through it. Excellent customer service!
Ross B.
1738242892
Friendly and knowledgeable, and explained everything to our satisfaction.
Robert O.
1738198049
Eddie silva. Great job explaining everythingVery kind and informative.I would definitely recommend colair for service
Ofelia O.
1738198014
EDDIE SILVA. EXCELLENT SERVICE
Jay P.
1738196622
Carlos was an amazing technician. He explained in detail the work that was done. He showed pictures as he explained the services completed. A friendly guy and well mannered. Great job Carlos.
Glenn P.
1738192849
We are very pleased with the job Shaun did installing our ColAir/Carrier unit on our park model. Both techs were pleasant and answered any questions we had concerning the operation of our new unit.
Jesus Armando G.
1738185192
Muy buena atención, profesionalAtención del Técnico Carlos Jesús Castillo
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