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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Nathaniel S.
1720929801
Joe was very professional and provided outstanding customer service, highly recommend !
Ray G.
1720916497
Eddie is very friendly and helped us immediately. A pleasure to work with.😊
Irma G.
1720915897
The Colair team, Eddie, Joe and others have done an exceptional job. They are servicing both of my AC’s, the one they installed and the one installed by another company. I recently encountered issues with my older unit and they fixed it promptly and discovered it was a design issue with the original install. They came back a couple of days later and fixed the design issue as a more permanent solution.I wish I had called Colair many years ago. They are a great team and I have been very happy with their work. Thanks Colair!
Esmeralda S.
1720820410
Eddie did an outstanding job explaining all the abouts about my AC. He is great!
Buzzed B.
1720812560
Let me tell you that we are so thankful to have the service that you provide. When your techs actually sit at the table and go over and answer any and all questions. You all are doing an amazing job. We thank you and feel good choosing you as our AC service. Carlos Castillo thank you for your hard work and dedication. We value you 😃 👍🏼👍🏼👍🏼
Nora G.
1720811467
Very pleasant explained everything we needed to be aware of.
Gilbert G.
1720811341
Karina.. did an excellent job.. she was very professional took her time with our A.C. unit yearly maintenance, making sure everything was working properly... she explained everything she did and provided pictures of her work. I strongly recommend Colair for your yearly A.C. unit maintenance... Stay Cool Karina ...
Steve H.
1720800381
Very friendly and fast service.
Mary B.
1720794772
I’m always very pleased with Colair, and Karina did an amazing job. Very professional and knowledgeable. It’s always 5 star service!!
Calla A
1720793226
Eddie Did a Great Job! Thank you.
Michael S.
1720789761
Joaquin and Eddie were professional and efficient in maintaining my unit. I appreciate the recommendations and knowledge of the ac system.
Park A.
1720747548
Joaquin and Eddie did a great job would definitely recommend 10/10
Sam C.
1720742532
Raul Martinez (Colair) was very knowledgeable and detailed when he serviced our a/c unit. He took the time to recommend and explain what we could do to make our a/c run even more efficient. Thank you Raul. 5 starts for sure.
Luis Gonzalez I.
1720740841
Adrian Garza. Excellent technician very knowledgeable of equipment that was installed. Great to explain my questions. Eye would love to have him at all my calls that are requested a service. Thanks Adrian Garza for keeping it real. 👍👍👍
Lennie L.
1720738890
Both Sean and Austin came to the rescue and worked diligently to remedy my cooling problem. I can always count on Colair to serve my needs in a timely and efficient manner. Warranty coverage has always been honored. Thank you!
Lisa K.
1720737547
Good communication! Friendly! Knowledgeable
Claudia Z.
1720732168
Joaquin and Eddie did a great job explaining the issue with our AC.
Gail K.
1720719427
Very polite, knowledgeable, good technician
Armando C.
1720717704
“Carlos” did an excellent job. Very informative and knowledgeable. Appreciate the service of a/c tuneup.
Velma M.
1720716858
Joaquin was very professional and courteous! Explained everything in detail. Great customer service!
Joe M.
1720716792
Liked technician outfit, very knowledgeable and explained options thoroughly. Thanks Joaquin!
Jesus H.
1720716403
Always can receive exceptional service from Colair
Mike T.
1720650254
Eddie & Carlos
greeneronmyside X.
1720644663
Karina very knowledgeable about the system provided very detailed information.
Sheri N.
1720635506
I had the pleasure of having the Colair team out to install my brand new A/C and furnace unit. Randy and the team were courteous and professional. Highly recommend this team and company. Thank You.
millie V.
1720633844
Joe was really nice and help us in a very fast and efficient way. We really happy and satisfy with cool air company and staff.
Lourdes G.
1720631816
Karina muy atenta, la verdad nos gustaria que Ella siga viniendo a darnos El mantenimiento de nuestros aires, gracias por tan buen servicio.
Benny G
1720624054
Eddie & Carlos did an amazing job checking my system.Provided indoor air quality Packages to help my home and family. Thank you Eddie and Carlos
Melba G.
1720578064
Karina Norris was so professional in performing the maintenance on my unit, while making sure I understood everything she was doing. Also advising me of a new part I needed and why. So proud to see a young lady doing such a physical job and proud of doing it.
M M
1720573787
Arrived within 1 hr. Both Technicians Adrian and Joaquin were courteous and professional. Inspected the entire system while pointing out the areas of concern. (Very Knowledgeable) I highly recommend them. They make a great team.
Blinda V.
1720564785
I cannot recommend Colair enough. Your tech Raul Martinez was courteous, professional, and efficient. Highly recommend Colair. Great techs!
Isabell V.
1720561192
Eddie and Carlos Very good service I love that they got to talk to me and explain to me everything that they were doing they were wonderful workers I cannot say anything more input good service and I made to think I'm for everything they've done they were very nice and polite. By detail by detail they showed me everything they did and everything they were going to do and that's what I love most they show me what they did and it was a very good job thanks to Conair and employees that came
Ramon C.
1720556638
Estubo Perfecto nesedita yo creo UN buen aumentoo es muy amable. El muchacho gracias por tener emplesdos como El estamos muy satisfechos .con su visita de trabajo gracias
Sienna P.
1720555977
Joe did an excellent job installing my new A/C unit in a timely manner
edward G.
1720553852
_I was scheduled to have my home's HVAC unit checked out today since I'm on the Colair Preventative Program that entails preventive maintenance twice a year. Raul Martinez was the technician assigned for the job today. Raul was very thorough and checked out both inside and outside units. After completing all the components, Randy was very informative by informing me of the readings or results of all the components evaluated today. It is great to know that my HVAC is running top notch and one thing less to worry about. Raul did want to make me aware of an issue to be concerned about. Raul pointed out that my inside unit was developing a buildup of what seemed to be mold. Raul called a supervisor, Noah Gonzalez, to come by and further evaluate the issue. Noah was able to explain to me that the duct network needed to be checked for efficiency due to the age of the ducts. Noah went up and discovered several areas that were leaking air generated by the unit. Noah showed me pictures of what he discovered. First, he pointed out that the insulation in the attic was ready to be replaced and then Noah showed me the results of the tests conducted on the duct network. Noah made me aware of the positive and negative reasons in addressing and replacing the duct network and insulation in attic. I had been thinking of replacing the ducts, but now I see the time had come. We discussed price, advantages in replacing now instead of later. Overall, I was very pleased with the inevitable.Thank you Raul Martinez and Moah Gonzalez, and Colair for giving me peace of mind and comfort throughout the year. See you in 6 months Colair!
Yolanda R.
1720548149
Carlos and Eddie were out here for a maintenance. They made me aware of the current state of my unit and provided excellent customer service. I highly recommend colair!! God bless them
Norma C.
1720541613
Easy, quick, no hassle process from estimate to installation. Fast response to calls and immediate communication when technician was arriving. It also helped that they would attach a photo of the tech to alert you of their legitimate representative. Just awesome.
Edelmira G.
1720480503
Joe E explained repair
Glen M.
1720479297
Raul was very professional and did an outstanding job
mode J.
1720470982
Carlos Castillo provided excellent service.
Ernest V.
1720468022
Great job Joaquin and Eddie!
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