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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Janie G.
1729019285
I called Colair because my unit was not cooling and I needed someone to check it . Chris took my information and he was very polite and knowledgeable about the type of unit I have. Angel Castro was later dispatched to check the unit, he was very polite and knew his field of work very well. He explained what was wrong with the unit and he fixed it right away. I am always pleased with the service at Colair and I will always recommend them to anyone needing ac service. Thank you very much 🙏🏻🙋🏻‍♀️
Roberto O.
1729019202
I'm very pleased with the work. Mr. Martinez explained what he was going to do. When he was done again explained what every thing that was done.
Maria C.
1729018485
Fabian is an excellent technician. He explained the repairs needed and took his time in doing the work. I personally want to request for the next visit.
Reynaldo Alonso C.
1729011572
Great and timely service provided by David. He was very knowledgeable and quicky diagnosed and fixed our issue. While also recommending some services that, while not needed at the moment, would improve our AC unit’s efficiency, that we’re are planning on requesting next time around. Thank you David.
Lamar R.
1729010107
Eddie Ramirez provided excellent service. Very professional and kind young man. Extremely satisfied with his knowledge
Vicky A.
1728955070
Great.. they check my unit .check the lines they checked everything I love this company
Desiree G.
1728952631
Both gentlemen came same day to help me with my ac unit. They did an amazing job we’re very professional and informative on the issue and recommendations. They even set up a sit down for me to discuss pricing for a new unit. Highly recommend Colair!! Thank you for all your help!
Jennifer Q.
1728930959
Thank you for being kimd and patient with answering my questions about Colair service.
Cris B.
1728930783
Joaquin is one of the best handsome worker did a great job
Lawrence B.
1728930686
Joaquin was awesome.
Juan R.
1728927900
Adrian came by to help complete routine maintenance and provided great recommendations. He also explained and showed us pictures of how our system was running. I highly recommend them!
Jorge V.
1728926625
Carlos did a great job explaining what was done on today's maintenance call and offered recommended services to improve my unit's efficiency.
Sharon M.
1728926468
Great service 😁
Rosa A.
1728923862
Joaquin was very friendly and helpful. He did the work quickly and left no mess. I love the fact that he used the blue cloth shoes so he wouldn't walk on my carpet with his shoes. Before leaving he explained everything in detail of what was done and our warranty information.
CarolAnn M.
1728921017
David was a great technician. He even played with our dog. We need a new unit and he and Jessie took good care of us. Thank you. I 🙏🌻 10-10-24
Juan T.
1728761602
Eddie Silva super professional and well knowledgeable in his field of work.Happy with his work. GREAT JOB .
Enrique L.
1728689568
Great job by Eddie and Sean. Communicated very well what they were doing and did I it efficiently!
saul C.
1728688310
Carlos Castillo did a thorough job in servicing our home. He was able to provide us with the most up to date info on our system and duct work. He was friendly and knew what he was talking about. Thank you!
Joanna M.
1728687167
Tech Joaquin Chapa was very informative on the PM of my Ac and let us know everything was ok excellent service.
Rundallt T.
1728687105
My wife and myself is sending a big thanks to Colair. No air conditioning late. Called them this morning and they told me they be here between 8:00 am and noon. Show up around 11:30. Tested it and told us we needed a new air conditioner. Get it installed in about 3 1/2 hours.
Robert W.
1728685119
Angel gave me excellent service & explained every step. Very happy with Angel!Today Dave & Randy came to install a new unit. They were done faster than expected & I'm very happy with their service. I have air again!!Eddie came when unit started making a noise. He saw the problem immediately & had it fixed in ten minutes. He's a nice guy to talk to & very efficient.
Rosendo L.
1728671225
We got excellent service and the techs were very professional and answered all our questions. Very satisfied with the experience overall.
Marie T.
1728670727
Awesome work
Victoria M.
1728660334
Eddie Silva did a great job on my A/C maintenance. And was very informative on the other services they offer.
William C.
1728659821
Adrian Garcia was very thorough in his inspection of our heat pump as has been all your other technicians that have serviced us. We have had 3 HVAC contractors since we moved here to Texas and Colair has been the best and most customer oriented. We switched to you because we saw so many of your service vehicles in the area. We also enjoy the way you promote your company in your TV advertising. We look forward to using technicians such as Adrian for many years to come.
Julie L.
1728657054
Joaquin, your are awesome!!
Kristal P.
1728607503
Fabian was very knowledgeable and very helpful! Great service provided. Thank you.
Maricela O.
1728600582
Very good customer service, took the time to explain and give us options of what was best for us. Totally would recommend.
Maureen P.
1728600406
Fabian provided great service. He explained what he was doing and showed us pictures of everything.
Elsa S.
1728597048
Joe did an excelent service. We are very satisfied with Colair.
Sandra R.
1728585663
Great service from Adrian very knowledgeable.
Mayra S.
1728576001
Excellent service! Fabian was really respectful and explained patiently to every question my family had. Already arranged for them to fix our problems next week!
Mary B.
1728513026
Fabian was knowdgeable and clearly explained what he found in the corral air conditioner checkup. He identified an area of potential problem with an over current reading and explained why it might become an issue in the future and the option to correct that situation and how it would work. Very pleasant and courteous and told me all of his test results and not just saying they were ok.
Smiriam L.
1728512797
Mr. Carlos Jesus Castillo was AMAZING! Best customer service ever.
jose R.
1728498429
Eddie Silva excellent help.
C G
1728496183
very happy with Colair- 5stars very informative and answered all my questions
Felipe R.
1728488918
Great service. Thorough and professional.
Betty E.
1728440585
Very happy with experience I had with Colair employees. Looks like it was a job well done. By
Beverly S.
1728438092
Service person was very thorough and showed me pictures of everything he had checked and cleaned.
German R.
1728427801
Outstanding customer service, very informative, explained in detail what he did and answered all my questions. Outstanding young man!
Raul G.
1728415274
Very satisfied with Joaquin’s work at our house. He pointed out what was needed for our a/c unit to function properly and more efficiently. You are very fortunate to have such a friendly and professional employee.
Virginia G.
1728415217
Joaquin was quite informative and professional. Answered questions we didn't even know to ask. Thank you very much.
Mike C.
1728412393
Eddie Silva great job
Charles M.
1728410941
Great experience. Faben is very knowledgeable…
Faun S.
1728346900
Davian & Juan were here all day. Working steady and hard. They got the job done, cleaned up and were not ontrusive at all. Very diligent workers. Thank you for thier expertise.
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